ANZ Vanuatu warns customers about new phishing scam
July 20, 2024 10:54 pm | Posted in Business News | Share now TwitterFacebook
ANZ Vanuatu is warning customers to be cautious following reports of a new phishing email pretending to be from the bank.
A phishing scam involves receiving a fake email, text, or social media post that appears to be from a legitimate company like your bank or service provider.
The latest phishing scam claims that an “incoming deposit has been put on hold” and that “accounts need further verification or risk being suspended.” ANZ Vanuatu Country Head Terence Low advised customers to be cautious of any unsolicited emails regarding their banking.
“The scammer aims to trick you into giving them personal information such as your password, bank account, or credit card number. However, ANZ will never contact customers asking for their account details or login details for ANZ Internet Banking or the ANZ Pacific App, and we will never ask customers to click on a link,” Mr. Low said.
“If something seems unusual or unexpected, question it.”
Be extra cautious if you receive an email that asks you to verify details like your Customer Registration Number, username, password, or PIN; requests personal details in exchange for a prize; claims to alert you to suspicious activity on your bank account and asks you to log in using a link in the email; does not address you by name at the start of the message; creates a sense of urgency; asks you to click on a link or open an attachment.
ANZ will never ask for your banking PINs, passwords, or security codes; send you a link to log on to ANZ Internet Banking – always type the URL (anz.co.nz) into your browser; ask you to download any software onto your devices; or ask you to give remote access to your device.
ANZ customers can call the ANZ Contact Centre, visit their nearest branch, or use BankMail through ANZ Internet Banking or the ANZ Pacific App to securely send and receive messages from ANZ if they notice suspicious activity on their account or if they think they have responded to a scammer.
